Battery Charging Time:
It takes approximately 3-3.5 hours to fully charge your hearing aid.
Battery Running Time:
20 Hours
Frequently Asked Questions
How long will it take for my hearing aid to charge? How long will my fully charged hearing aid work until the next charge?
Do I have to turn off my hearing aid before I put it in the charger?
No. When you place your hearing aid into the charging base, it will turn OFF automatically to allow for a faster charging cycle. We recommend that you turn hearing aid OFF when not in use to prevent unwanted battery drain and/or feedback noise
Can I take phone calls through the hearing aids?
No. The hearing aids do not support taking phone calls. The chips in our hearing aids are professional hearing aid chipset, which is different from TWS (True Wireless Stereo) used in bluetooth earbuds. This Bluetooth is only used to control the phone app.
How do I know when my hearing aid is fully charged? How do I know when the battery is going to run out?
LED light indicator turns GREEN when fully charged.
LED light indicator stays BLUE during the charging process.
There is a light audible beep that will indicate low battery function.
Performance of the Hearing Aid will also be affected until recharged.
Whistling noise helpful tips
Whistling is common in small amplifier and is known as 'feedback'.
It is caused by amplified sound leaving the ear and receiving back into the microphone and being re-amplified. The following tips will help reduce the effect of feedback/whistle noise:
1. Lower the volume.
Keep volume at lower setting before inserting the instrument in your ear.
2. Secure instrument fitted position
Feedback/whistling noise will stop when the instrument is best fitted/sealed in the ear with the best fitted dome size.
3. Clear the ear canal of wax or debris.
Seek your hearing care provider for excessive wax built-up
4. Replace the dome or tubing.
Change new dome with a better fitted size.
Make sure the tubing is not broken or torn.
How to switch to different environment programs?
When the hearing device is turned ON, it will revert to previous program and volume setting. Long press the lower portion of the rocker switch to switch listening programs.
Is it necessary to wear two hearing aids?
Here's why two hearing aids can be better than one:
Better hearing in noisy environments:
Research has shown that speech understanding in noisy environments is optimized when the brain receives sound input from both ears.
Improved ability to localize sounds:
The brain uses sound input from both ears to determine the direction of the sound source. With a hearing aid in only one ear, this sense of direction can be altered. This makes it more difficult to localize sound.
Will these help with tinnitus?
These hearing aids help people with only mild to moderate hearing loss. They are not designed for tinnitus.
How long will it take to get used to it?
Everyone's experience is different. Most users need several weeks of consistent use to get used to their new hearing aids. You will have a 45-day trial period to allow you time to adjust to your hearing aids and evaluate their benefits.
Do the hearing tubes come in different lengths?
The hearing tubes come in one length: 1.77".
Are the hearing aids compatible with iOS and Android system?
Yes. The hearing aids are compatible with both iOS and Android system by phone app SOUNDWEAR. You could download the app on app store.
Do I need to have a hearing test before purchasing these hearing aids?
No. After connecting the hearing aids with our free app SOUNDWEAR, you can complete a hearing profile in the app. Then tap "Fit with this Result" to customize based on your hearing loss.
If you already have an audiogram, you can input your audiogram by dragging and moving the dots in the audiogram chart, so as to fit your unique hearing needs.
I have severe hearing loss, can I use these hearing aids?
No. These hearing aids are only suitable for mild to moderate hearing loss.