Frequently Asked Questions


How can I track my real-time heart rate and EKG?

Please connect the device to the APP via Bluetooth to get real-time HR & EKG monitoring. 

How can I download the software?

Please search for ViHealth in App Store or Google Play.

Does it support ANT+ Connection?

Yes. You can connect the device to your ANT+ compatible devices or equipment such as Garmin smartwatch, check your heart data anytime and anywhere even without a smartphone.

Can this device be connected by ANT+ and Bluetooth simultaneously.

Yes, it can.

How many records can the device store?

Up to 10 sessions every 30 hours, up to 24 hours for each session.

Should I keep my phone connected to the device and carry it everywhere to record data?

You don't need to keep you phone connected to the device. Just wear the device, leave your phone waiting and get going. Data will be automatically synced when connecting the mobile APP.

How to adjust the targets or turn off/on the vibration?

Please adjust the targets or turn off/on the vibration in App Settings.