How to Connect Smart Hot & Cold Eye Relief Device to the App

Quick Start Guide: ViHealth App & Device Setup

The Wellue Smart Hot & Cold Eye Relief Device (Model: T-201 / Eye Spa Pods) connects seamlessly via Bluetooth to the free ViHealth app. Use the app to customize your preferred temperatures and session durations, or operate the device independently once your settings are saved.

Before You Begin

  • Check Battery Level: Ensure your device has sufficient charge. (A full charge takes ~2.5 hours using a DC 5V/1A charger). Note: The device cannot be turned on while charging.
  • Turn on Bluetooth: Enable Bluetooth on your iOS or Android smartphone.
  • Permissions (Android users): Ensure Location permissions and Nearby Devices permissions are granted to the app if prompted.

Step-by-Step Connection Instructions

1

Download the ViHealth App

Search for ViHealth in the Apple App Store (iOS) or Google Play Store (Android), then download and install it on your smartphone.

2

Power On the Device

Press and hold the physical power button on the device for approximately 2 seconds until the LED indicator illuminates. Keep the device within close range (1–2 meters) of your phone.

3

Pair Device in the ViHealth App

Open the ViHealth app. Tap Profile in the bottom-right corner, then select Add Device. Locate your device model (e.g., T-201) in the discovered devices list and tap to connect.

4

Customize Modes & Settings

Once paired, navigate to the device control interface to fine-tune your treatment settings:

  • Cooling Mode: Adjustable between 57°F and 72°F (14°C–22°C) for morning puffiness or refreshing eye fatigue.
  • Warming Mode: Adjustable between 100°F and 113°F (38°C–45°C) for evening relaxation.
  • Cycle Mode: Alternates between cooling and warming.
  • Session Duration: Set your preferred duration per session.

Can I Use the Device Without My Phone?

Yes! The app is completely optional for daily use. The device automatically remembers your most recently saved temperature and timer settings.

Button Controls:

  • Turn On / Off: Press and hold for ~2 seconds.
  • Cycle Mode (Purple Light): Default starting mode.
  • Cold Mode (Blue Light): Press button once.
  • Warm Mode (Red Light): Press button a second time.

Troubleshooting Connection Issues

Device not detected in the app?

1. Make sure Bluetooth is active on your phone.
2. Ensure the device is powered on (indicator light glowing, not charging).
3. Check app permissions in your phone settings to confirm Bluetooth & Location access are allowed.
4. Close and restart the ViHealth app, or turn Bluetooth off and back on.

Device won't power on?

Press and hold the power button firmly for at least 2 full seconds (a short click only toggles modes). If the battery is depleted, recharge using the supplied Type-C cable and a 5V/1A adapter.

Still having trouble?

Contact Wellue Customer Support at support@getwellue.com. Our support team typically responds within 1–2 business days.